Solar Field Service Software Built for
Installation & Service Teams
EcoService OS is solar field service software for the whole job lifecycle: solar installation, commissioning, and ongoing service and O&M. Manage solar jobs, technicians, diagnostics, and customer communication in one platform — with AI photo diagnostics and offline capability designed for real field conditions.
Used by solar installation and service companies across the US, Kenya, and South Africa.
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Generic field service software wasn't built for solar
A residential install runs two or three days across mounting, DC, AC and commissioning. Tools designed for single service calls force you to fake it with repeated jobs and lose the thread of what is actually finished.
New module wattages, new hybrid inverters, new battery chemistries, new optimizers. Generic asset fields cannot hold string layouts, firmware versions or battery configurations, so the detail ends up in someone's photos.
A fault code on a hybrid inverter at 4pm on a Friday is a knowledge problem. Scheduling software hands the technician an address and leaves the diagnosis to whoever answers the phone.
Commissioning records, isolation checks, test results and handover packs still get written twice — once on paper on site, once in the office that evening.
Roofs, rural ground mounts and plant rooms kill connectivity. Software that silently drops a status change or a photo costs you the record of the work.
Solar competence is specific: isolation sequences, string testing, commissioning standards. Nothing in a generic FSM helps a new hire get there faster.
One platform for solar installation, service, and O&M
EcoService OS is field service software with a solar vertical at its core. Installation crews plan multi-day work, commission and hand over with documentation generated on site. Service and O&M teams take reactive calls, warranty visits and scheduled maintenance against the same customer, the same array and the same equipment history. Maya AI sits inside the job so diagnosis happens where the work happens, and the mobile app keeps working when the signal does not.
Solar installation software built for how solar crews actually work
Photograph the fault display, nameplate, combiner or module on site and get a structured diagnosis — likely cause, checks to run, next steps — applied straight to the job.
Status changes, notes, checklist items and photos all work with no signal. Writes queue in a device outbox and sync automatically when the crew is back in coverage.
Multi-day installs, service calls and follow-up visits on one board, with crew assignment, real-time tracking and job types that speak solar.
Checklists for isolation, string testing and commissioning turn into a professional, branded report with photos and signatures before the crew leaves the site.
Modules, string and hybrid inverters, batteries, optimizers, isolators and monitoring gateways — tracked by job so you know what was fitted and what is left on the van.
Automated job status updates, arrival notifications and a customer view of the work, so homeowners and commercial clients stop calling the office for progress.
Owner, admin, manager, technician and viewer roles with enforced permissions on billing, payouts and team changes. Field staff see their jobs, not your finances.
Arrays, strings, isolators, inverters and production faults everywhere the software speaks — set once for the company, applied for every crew.
Technicians can follow EcoPowerHub Academy pathways alongside live work, so competence and operations sit in one place.
From first lead to long-term solar O&M
The same record follows the customer through every stage, so nothing is re-keyed and nothing is lost between install and service.
- 01Lead
Capture the enquiry with site details and expected system size, and assign it to the right salesperson or crew lead.
- 02Site survey
Roof, switchboard and shading captured with photos and notes on the customer record — offline if the site has no signal.
- 03Installation
Multi-day scheduling, crew assignment, parts issued from inventory, and progress visible to the office in real time.
- 04Commissioning
Isolation and test checklists completed on the app; results form the commissioning record automatically.
- 05Handover
Branded report with photos, test results and signatures issued on site, then invoiced without a second data entry.
- 06Service & O&M
Production faults, warranty visits and scheduled maintenance run against the same array, with the full install history in hand.
Software + Training That Work Together
EcoPowerHub Academy trains technicians on the pathways that matter in each market — EPRA licensing in Kenya and East Africa, NABCEP in the United States, and PV GreenCard in South Africa. EcoService OS gives those technicians the operational tools to apply that knowledge on real jobs: the same isolation sequences, string tests and commissioning steps appear as field checklists, and Maya AI reinforces the reasoning while the technician is still on site.
- EPRA — Kenya & East Africa
Licence-aligned training for T1–T3 technicians, mapped to the grid-tie and hybrid work your crews take on.
- NABCEP — United States
Exam-prep and competency pathways for PV Associate and professional certification.
- PV GreenCard — South Africa
Installer competence aligned to South African registration and quality requirements.
- Applied in the field
Training checklists become job checklists, so a newly trained technician follows the same sequence they learned.
Accredited pathways, regional pricing and team discounts for crews of three or more.
Why solar companies choose EcoService OS as field service software for solar companies
Generic platforms can schedule a solar job. They cannot diagnose an inverter fault, survive a dead signal on a ground mount, or train the technician who is standing in front of it.
- ✓Maya AI reads inverter displays, nameplates and module damage
- ✓Solar job types and equipment categories out of the box
- ✓Fault history tied to the array, not a generic asset row
- ✓Status, notes, checklists and photos all write offline
- ✓Device outbox syncs automatically on reconnect
- ✓No lost records after a day on a rural site
- ✓Transparent per-user pricing, month to month
- ✓No paid implementation project
- ✓Add and remove crew as the season changes
- ✓EPRA, NABCEP and PV GreenCard pathways from EcoPowerHub Academy
- ✓Team training discounts from three technicians
- ✓New hires productive in weeks, not seasons
| Feature | EcoService OSThis is us | ServiceTitan | Jobber | FieldEdge |
|---|---|---|---|---|
Solar-specific job types & equipment categories | Included | Not available | Not available | Not available |
AI photo diagnostics for inverters, strings & modules | Included | Not available | Not available | Not available |
Offline-first writes with sync outbox | Included | Add-on / limited | Add-on / limited | Add-on / limited |
Multi-day installation & commissioning workflows | Included | Included | Add-on / limited | Add-on / limited |
Commissioning & handover documentation on site | Included | Add-on / limited | Not available | Not available |
Direct link to accredited solar technician training | Included | Not available | Not available | Not available |
Transparent pricing, month to month | Included | Not available | Included | Not available |
Setup time | Under a day | Weeks | Days | Weeks |
Comparing specific platforms? See the full alternatives hub or the wider field service management software overview.
Solar businesses running real crews
Residential and commercial installers running multi-day projects who need commissioning and handover documentation produced on site.
Teams maintaining fleets of systems they may not have installed, working from production alarms, warranty claims and scheduled maintenance.
Businesses past the whiteboard stage that need dispatch, role permissions and a shared view of who is where and what is done.
Growing firms hiring apprentices and career-changers who want structured competence, not shadowing for a year.
Simple pricing for solar teams of any size
Start with a 14-day Pro trial — every feature unlocked, no credit card. Pricing is per user, month to month, and Academy training seats carry team discounts of 15% for 3–5 technicians, 25% for 6–10 and 40% for 11 or more.
Solar field service software — common questions
Is EcoService OS designed specifically for solar companies?+
Yes. EcoService OS runs the full field-service core — jobs, dispatch, equipment, inventory, invoicing — with a solar vertical that changes the language and the workflows crews see: arrays, strings, isolators, inverters, batteries and monitoring gateways instead of generic assets. Job types cover production faults, string and inverter faults, isolation and safety checks, commissioning and monitoring investigations.
Does it work offline?+
Yes. The mobile app is offline-first. Technicians can change job status, add job notes, add or tick off checklist items and attach job photos with no signal. Every write queues in an outbox on the device and syncs automatically once connectivity returns — which matters on roofs, rural sites and ground-mount farms.
Can technicians use AI photo diagnostics in the field?+
Yes. A technician photographs the inverter fault display, nameplate, combiner box or damaged module from inside the job, and Maya returns a structured diagnosis — likely cause, suggested checks and next steps. The result can be applied to the job so it lands in the notes and the customer-facing report instead of living in a separate chat window.
How does it integrate with solar training?+
EcoPowerHub Academy and EcoService OS are built by the same team. Academy trains technicians on EPRA (Kenya and East Africa), NABCEP (United States) and PV GreenCard (South Africa) pathways, and EcoService OS is where that knowledge gets applied — the same commissioning checks, isolation procedures and fault-finding sequences appear as job checklists and report templates in the field.
Is it suitable for both installation and service teams?+
Yes. Multi-day installations with dependencies, commissioning sign-off and handover documentation are handled alongside reactive service calls, warranty visits and scheduled O&M. Most solar businesses do both, so install and service work share one customer record, one equipment history and one invoicing flow.
How does pricing work for growing solar crews?+
Pricing is transparent and per user, month to month, with no multi-year contract and no paid implementation project. You can add technicians as crews grow and remove them in quiet seasons, and Academy training seats carry team discounts of 15% for 3–5 technicians, 25% for 6–10 and 40% for 11 or more.
What should solar field service management software include?+
Solar field service management software should cover the whole lifecycle rather than a single service call: site survey and lead capture, multi-day installation scheduling, commissioning and handover documentation, inventory for modules, inverters, batteries and optimizers, then recurring O&M visits and fault callouts. EcoService OS runs all of it on one board, with AI photo diagnostics and offline mobile for the field portion.
What is the best field service software for solar companies?+
The best field service software for solar is the one that understands arrays, strings, inverters and commissioning rather than forcing a generic job template on them. Compared with ServiceTitan, Jobber and FieldEdge, EcoService OS adds solar-specific job types, AI photo diagnostics for inverters and modules, offline-first writes and a direct route into accredited solar technician training — at transparent month-to-month pricing.