Talk to the team behind EcoService OS
One email address, routed by subject. We answer during US Eastern and East Africa business hours, usually within one business day.
EcoService OS is built by EcoPowerHub AI LLC, Columbia, Maryland, United States. Whether you run a two-van HVAC shop or a national solar maintenance operation, the same team reads the inbox.
What to send where
Sales and demos
Questions about plans, migration from Jobber, ServiceTitan or Housecall Pro, or a walkthrough for your crew size.
support@ecopowerhub.aiInclude your trade, crew size and country so we can answer in one reply.
Technical support
Existing customers: sync problems, dispatch or invoicing issues, mobile app behaviour, or anything blocking a job today.
support@ecopowerhub.aiSend the job or invoice reference and a screenshot — it roughly halves resolution time.
Academy enrolment
Programs, regional pricing, group enrolment for a company, or access to a program you already paid for.
support@ecopowerhub.aiPartner program
Referral partners, trainers and resellers. Applications run through the partner hallway rather than email.
support@ecopowerhub.aiBilling and refunds
Invoices, plan changes, failed payments and refund requests under our published refund policy.
support@ecopowerhub.aiSecurity, privacy and press
Vulnerability reports, data deletion requests, compliance documentation and media enquiries.
support@ecopowerhub.aiPlease do not include exploit details in a first email; we will arrange a secure channel.
Answers you can get right now
Most pre-sales questions are already answered on these pages.
- Plans and pricing — what each tier includes and trial terms.
- Product documentation — setup, imports and the booking API.
- Academy programs — syllabus, format and regional pricing.
- Compliance and security — policies, RBAC and data handling.
- Service coverage — countries, states and metros we support.
- Free tools and templates — quotes, invoices and savings calculators.
Registered details
EcoPowerHub AI LLC
Columbia, Maryland, United States
support@ecopowerhub.ai
More about the team and how the product is built on the about page. Data deletion requests are handled through our data deletion process.