Field Service Management Software in New Zealand
AI Crew Scheduling & Dispatch
Mobile workforce management platform in New Zealand — for HVAC technicians, Marine & yacht crews, Ag equipment techs. Offline-first mobile workforce management for crews working past the last cell tower.
14-day Pro trial · No credit card required · Cancel anytime
Everything New Zealand crews need on day one
Maya AI replaces the paper clipboard, the dispatcher, the inventory binder, and the back-office invoice run — all from the phone in the truck.
Snap a photo, get Maya AI's fault, repair plan, and parts list — straight on the job card.
Homeowners or techs snap the model tag or error screen. Maya extracts the model number (e.g. WD22X10050) and pulls the exact diagnostic diagrams and repair steps before the truck rolls.
Auto-route the right tech to the right job with live ETA shared with the customer.
Scan parts in and out from the truck — low stock auto-orders before the next call.
Invoice and accept card, ACH, or Apple Pay on site — funds land in your bank, not ours.
Turn every PM visit into a customer-ready savings report you can attach to the invoice.
Finish a repair on an energy-hungry unit and the mobile app instantly calculates the customer's projected monthly bill drop from an ENERGY STAR upgrade — turning routine visits into high-margin replacements.
Estimates that never converted get automatically texted or called back by Maya — recovering lost jobs without adding a single hour of office work.
Why New Zealand crews run on EcoService OS
New Zealand service teams work under EWRB electrical registration, PGDB plumbing/gasfitting/drainlaying licensing, IANZ-accredited pressure-vessel inspection records, and refrigerant handling under the Trans-Tasman Mutual Recognition scheme with Australia's ARC. EcoService OS captures each license, and every tax invoice renders the NZBN and 15% GST split automatically.
The New Zealand service map spans both islands with real ferry-and-flight logistics — Auckland's high-rise and datacenter portfolios, Wellington's public-sector and marine work, and the South Island's agricultural, dairy, and tourism corridors. Offline-first mobile workflows keep South Canterbury, Otago, and West Coast crews productive through connectivity gaps that Auckland operators forget exist.
Field service teams across New Zealand include HVAC service teams coordinating PM contracts, seasonal change-outs, and same-day emergency dispatch; marine and yacht service crews coordinating slip visits, electronics jobs, and shore-power calls on tide-driven windows; ag-equipment service crews running hour-based PM cadences across tractors, sprayers, and irrigation infrastructure. EcoService OS is field service management software localised for New Zealand: crew scheduling, job dispatch, and mobile workforce tracking in NZD, tax-compliant invoicing, and a customer portal that renders in the visitor's language automatically.
Continent-scale rollouts across Oceania run on the same platform used by single-truck operators — offline-first mobile workforce management, decentralised sync, and a flat per-tech monthly price mean there's no enterprise-only tier hiding real-time crew tracking or reporting behind a sales gate.
Compliance regimes vary by region, but every New Zealand job card carries an auditable trail with an optional on-chain timestamp — the same record that satisfies SOC 2, ISO 27001, and government contract audits in North America and the EU. The reporting view exports the audit trail per contract, per crew, per quarter.
Crews across New Zealand increasingly combine residential service with Industrial Plant MEP contracts — the same EcoService OS workspace covers both. Many crews standardize on John Deere Tractors fleets tracked inside EcoService OS.
Built for the way New Zealand actually works
Mobile workforce management platform in New Zealand — for HVAC technicians, Marine & yacht crews, Ag equipment techs. Offline-first mobile workforce management for crews working past the last cell tower.
Real crews. Real revenue.
"Maya AI cut my diagnostic time in half on every New Zealand HVAC call this month."
"We replaced ServiceTitan for our crew. Invoicing on the truck is unreal."
"Smart dispatch alone saved us 11 hours of drive time the first week."
New Zealand questions, answered
Everything you need to know before you spin up your team.
Is EcoService OS real field service management software for teams in New Zealand?+
Yes. EcoService OS is a complete field service management platform used by service companies across New Zealand — covering crew scheduling, job dispatch, mobile workforce tracking, reporting, and customer communication in one system. The mobile app works offline and syncs the moment the device reconnects.
What does the crew scheduling and job dispatch workflow look like?+
Dispatchers see every open job on a live board with tech location, current status, and estimated availability. Drag a job to a crew, or let Smart Dispatch auto-assign based on skill, drive time, on-truck parts, and SLA. The mobile app pushes route changes to the tech in real time, and the customer gets an automatic ETA update.
Does the mobile workforce management app include real-time crew tracking?+
Yes. Every mobile device streams live GPS, job status (en route, on site, completed), photos, and part scans into the dispatch board. The office sees the whole day's operation on one map, and managers get an operational reporting view that flags overloaded zones, at-risk SLA tickets, and drive-time hotspots.
What does reporting cover?+
Revenue by tech, hours by job type, on-time rate by SLA tier, first-time-fix percentage, drive-time percentage, invoice aging, and customer satisfaction — all in one dashboard. Export to CSV or PDF for the weekly ops review, or embed a live view in a display.
Can I invoice and take payment on site?+
Yes. Generate a branded invoice straight from the job card, share a customer-portal link, and collect card, ACH, or Apple Pay from the truck. Funds settle directly to your business bank — no forced middleman.
Do you offer a free trial?+
Every plan starts with a 14-day Pro trial — no credit card required. Full access to scheduling, dispatch, the mobile app, reporting, and the customer portal. Cancel anytime from your dashboard.
Does the field service software support HVAC PM contracts in New Zealand?+
Yes. Build recurring routes on any cadence, let Smart Dispatch assign the right crew automatically, and trigger invoices on completion. Every job card carries the asset history, service notes, and photos the next tech needs on the following visit.
New Zealand crews work across every heavy-industry niche
From John Deere tractors and Caterpillar excavators to Cummins gensets, Ericsson radios, and Wärtsilä marine engines — explore the brands and sectors EcoService OS is built for.
More countries EcoService OS serves
Field service teams across every continent run on Maya AI. Explore local pages for pricing, currency, and language.